⏱️ How long does delivery take?
Our delivery time within Pakistan usually ranges from same-day delivery to 5 working days. The exact time depends on your city, stock availability, and courier service performance. In most major cities, you can expect delivery within 1–3 working days, while remote areas may take 4–5 working days. We will always share updates with you at the time of order confirmation. If there are any delays due to courier issues, weather, or unforeseen events, we will notify you promptly.
🔄 What is your return policy?
We offer a 5-day (120 hours) return policy starting from the day you receive your item. To be eligible for a return, the product must be unused, unopened, in its original packaging, with all tags intact, and accompanied by a receipt or proof of purchase. If the product has been used and you still request a refund, we can provide a 50% refund of the product value. Please note that items returned without prior approval will not be accepted. To begin a return, email us at 📧 gadgetdukaan.shop@gmail.com, and we’ll guide you through the process.
💳 What payment methods do you accept?
Currently, we accept Cash on Delivery (COD) across Pakistan. This means you can comfortably pay for your order when it reaches your doorstep. In the future, we plan to add more payment options such as bank transfers, JazzCash, and EasyPaisa for your convenience.
📦 What happens if my order is delayed or lost?
We work with trusted courier partners to ensure smooth delivery. However, delays may occur due to courier issues, weather conditions, strikes, or unforeseen events. If your order is significantly delayed or lost in transit, our team will investigate the matter with the courier and keep you updated. In such cases, you will either receive your order late or be offered a refund/replacement depending on availability.
📞 How can I contact customer support?
Our customer support team is available 24/7, all days of the week. You can reach us directly on Phone/WhatsApp: +92-309-6498048for any inquiries regarding orders, returns, or product details.